Frequently asked questions
Practical answers about blood tests, Health MOTs, appointments and results.
A BIOCLIN Health MOT is 12 checks at our Hanwell clinic: height, weight, BMI, waist circumference, waist-to-hip ratio, blood pressure, body composition, a resting 12-lead ECG, pulse oximetry, temperature, spirometry and urinalysis. Every blood test you attend at the clinic includes the same 12 checks, at no extra charge, whether you choose Essential, Comprehensive, Executive or an individual test. It is not sold on its own. Spirometry is subject to clinical suitability. Your blood test also includes a doctor review, a BIOCLIN Insight Report and a Personal Prevention Plan.
Many conditions develop gradually and may not cause symptoms at first. A blood test with a Health MOT gives you a baseline, can pick up risk factors early, and gives you a result to compare next time.
The price on the test is the test price. At checkout a £20 phlebotomy fee is added once per order, for taking your blood sample. The Health MOT, doctor review, Insight Report and Personal Prevention Plan are included and are not charged again. There is no membership fee. The total is shown before you pay.
Some blood tests need you to fast, and some do not. If yours does, your booking confirmation says so, including how long. Water is fine. If you are unsure, contact the clinic before you come.
Most appointments take 45 to 60 minutes. We take your blood sample and carry out the Health MOT during the same visit. Spirometry is subject to clinical suitability. Please arrive a few minutes early.
Most results are ready within 3–5 working days, once the laboratory work and the clinician review are complete. You will get a notification, then you can open your BIOCLIN Insight Report™, Health Score™ and Health Age™ in your account.
A clinician reviews every blood test. You receive a written summary of significant findings and any recommended next steps. That review is included with the test. It is not a separate face-to-face or telephone consultation.
Yes. Ask us to send a copy and give us your GP’s details, during onboarding or from your profile. You can also download the report from your account and share it yourself.
No. Book a time online before you visit. The clinic is open Monday to Sunday, 10:00–18:00. If you cannot see a slot that works, contact the clinic and we will help.
No. Blood tests and the Health MOT can show findings and risk factors that need a closer look. They are not a diagnosis unless a clinician clearly says so, and they do not replace your NHS GP or emergency care. If you need urgent help, call 999 or NHS 111. Do not wait for your results.
For most people, once every 12 months, so you can see what has changed. If you are following up a finding or a prevention plan, the clinical summary may suggest coming back sooner.
Yes. Keep taking prescribed medicine unless your own doctor has told you to stop. Bring a list of medicines and supplements. Do not stop treatment for the test.
If a result is significantly abnormal or may need urgent attention, the clinical team follows BIOCLIN’s abnormal-result pathway. That can mean contacting you promptly, asking you to see your NHS GP or another clinician, or advising emergency care. What we do depends on the finding.
Occasionally a sample is insufficient or unsuitable and the laboratory cannot analyse it. If that happens, we contact you to arrange another sample where that is appropriate. Any refund or rebooking follows our terms.
Rebook from your dashboard and give at least 24 hours’ notice. Late cancellation, late arrival or non-attendance may mean the fee is kept where laboratory or clinician time has already been committed. If you buy online, you usually have 14 days from confirmation to cancel, before the clinic assessment has been carried out. Full details are in our Terms of Service.
Monday to Sunday, 10:00–18:00, including weekends. The clinic is at 59 Greenford Avenue, Hanwell, London W7 1LL. Book a time online, or contact us if you need help finding one.
Essential is a clear baseline. Comprehensive adds broader cardiovascular, metabolic and thyroid screening. Executive is the widest panel, including hormones, immunity and organ markers. The Health MOT is the same with all three. You can also book an individual test from the catalogue. If you are unsure, start with Essential or contact the clinic.
Bring photo ID and a list of your medicines and supplements, and wear a short-sleeved top. Arrive a few minutes early at 59 Greenford Avenue, Hanwell, London W7 1LL. Hanwell Elizabeth line station is a short walk away. If you are driving, check local parking before you set off.
Allergy testing at BIOCLIN is IgE allergen testing. Those results have to be read with your symptoms and medical history, and a positive result is not always a clinically relevant allergy. Food-specific IgG testing is not recommended by professional allergy organisations as a way to diagnose food allergy or intolerance, and it is not on our public catalogue.
